Location: London & Home Counties
Hours: Two (increasing to three) fixed days per week
Shift length: 6 hours (typically 9am - 3pm)
Salary: £35,000 pro rata

Join Our Growing Green Team

COM:POST is transforming how the floristry industry deals with waste — collecting floral green waste and turning it into high-quality compost that goes back into UK growing. This isn’t a typical driving role. It’s active, purposeful, and genuinely rewarding.

As demand grows, we’re looking for a highly organised and proactive Sales Support & Admin Executive to support our Commercial Director and ensure every new enquiry and customer is handled seamlessly.

The Role

This is a key support role at the heart of our commercial activity. You’ll manage incoming leads, support onboarding, and ensure no opportunity is missed.

You’ll be the bridge between sales, operations, and customer experience — helping turn interest into long-term customers.

Key Responsibilities

Sales Support

• Log and manage all leads within internal systems

• Book calls and meetings for the Commercial Director

• Prepare and send sales materials, proposals, and follow-up communications

Customer Onboarding

• Guide new customers through the onboarding process

• Issue agreements and ensure completion

• Coordinate Direct Debit setup (GoCardless)

• Arrange trial packs and bag deliveries

• Confirm collection schedules with operations team

Administration

• Maintain accurate and up-to-date CRM records

• Track sales pipeline and report on lead progress

• Support monthly invoicing and customer communications where needed

• Assist with sending accreditation packs and sustainability materials

• Ensure all customer touchpoints are consistent and professional

Customer Experience

• Act as a friendly, responsive point of contact for new customers

• Check in with new customers after onboarding

• Flag any issues or opportunities to the wider team

About You

• Highly organised with strong attention to detail

• Proactive and confident following up leads

• Excellent written and verbal communication skills

• Comfortable managing multiple tasks and priorities

• Experience in sales support, admin, or customer service

• Tech-savvy (comfortable with CRM systems, email platforms, spreadsheets)

• Interest in sustainability or the floristry/events industry is a bonus

What Success Looks Like

• All leads responded to quickly and consistently

• Strong conversion from enquiry to active customer

• Smooth, professional onboarding experience

• Accurate and up-to-date sales tracking

• Positive feedback from new customers

Why Join COM:POST

• Be part of a fast-growing, purpose-driven business

• Work directly with senior leadership

• Flexible, part-time role with real responsibility

• Opportunity to grow with the company